https://community.sinch.com/t5/UCaaS-Admin-Portal/Removing-a-User-in-the-Customer-Administration-Portal/ta-p/17282 <DIV class="lia-message-template-content-zone"> <P>Log into the Customer Administration Portal at<SPAN>&nbsp;</SPAN><A href="http://vip.anpi.com/" target="_blank" rel="noopener">vip.anpi.com</A></P> <OL> <LI>In the menu on the left, click on Administration</LI> <LI>Scroll down to the Administration and Access menu item</LI> <LI>In the search box in the upper right-hand corner, search for the user by username or phone number</LI> <LI>Select the user with the check box in the first column to the left of their username and click the green Remove button near the upper-right. Or in the Options column for the user, click Remove link</LI> <LI>Confirm that you intend to remove the user</LI> </OL> <P>If the user is associated with a seat (it will have phone numbers listed in the Extension column as shown below) you will need to remove that user from all of those services before it can be deleted. The data will show you the extension, number, and location to help you reassign those seats.</P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-11-20 at 10.20.38 AM.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/5838iE5824EC208ACF920/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-11-20 at 10.20.38 AM.png" alt="Screenshot 2024-11-20 at 10.20.38 AM.png" /></span> <P> </P> </DIV> Wed, 20 Nov 2024 16:22:16 GMT Bill_Balvanz 2024-11-20T16:22:16Z https://community.sinch.com/t5/UCaaS-Admin-Portal/Removing-a-User-in-the-Customer-Administration-Portal/ta-p/17282 <DIV class="lia-message-template-content-zone"> <P>Log into the Customer Administration Portal at<SPAN>&nbsp;</SPAN><A href="http://vip.anpi.com/" target="_blank" rel="noopener">vip.anpi.com</A></P> <OL> <LI>In the menu on the left, click on Administration</LI> <LI>Scroll down to the Administration and Access menu item</LI> <LI>In the search box in the upper right-hand corner, search for the user by username or phone number</LI> <LI>Select the user with the check box in the first column to the left of their username and click the green Remove button near the upper-right. Or in the Options column for the user, click Remove link</LI> <LI>Confirm that you intend to remove the user</LI> </OL> <P>If the user is associated with a seat (it will have phone numbers listed in the Extension column as shown below) you will need to remove that user from all of those services before it can be deleted. The data will show you the extension, number, and location to help you reassign those seats.</P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-11-20 at 10.20.38 AM.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/5838iE5824EC208ACF920/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-11-20 at 10.20.38 AM.png" alt="Screenshot 2024-11-20 at 10.20.38 AM.png" /></span> <P> </P> </DIV> Wed, 20 Nov 2024 16:22:16 GMT https://community.sinch.com/t5/UCaaS-Admin-Portal/Removing-a-User-in-the-Customer-Administration-Portal/ta-p/17282 Bill_Balvanz 2024-11-20T16:22:16Z