https://community.sinch.com/t5/UCaaS-Admin-Portal/Unified-Messaging-in-the-Customer-Admin-Portal/ta-p/16082 <DIV class="lia-message-template-content-zone"> <DIV class="kb-article tinymce-content"> <H2>Setting up Voicemail to Email</H2> <P>&nbsp;</P> <OL> <LI>Log into the Customer Administration Portal</LI> <LI>Go to Locations &gt; All Locations</LI> <LI>Find the extension you wish to edit</LI> <LI>Press the edit icon on the right hand side</LI> <LI>Go to Messaging Tab</LI> <LI>Scroll down to Unified Messaging</LI> <LI>Turn the switch from Use Unified Messaging to Forward to Email if you want to ONLY receive emails</LI> <LI>Keep the switch on Use Unified Messaging to use both the phone voice portal and have an option to receive an email</LI> <LI>Confirm the email address in the "Email will be sent to" field IF you have selected Forward to Email</LI> <LI>Enter the preferred email address in the "Forward a copy of this email to" field and turn it on IF you want a copy sent there, or if you have selected Use Unified Messaging</LI> <LI>Save&nbsp;</LI> </OL> </DIV> <DIV id="ka-feedback-form-container"> <DIV id="ka-feedback-form"> <H6>&nbsp;</H6> </DIV> </DIV> </DIV> Fri, 13 Sep 2024 20:28:28 GMT Bill_Balvanz 2024-09-13T20:28:28Z https://community.sinch.com/t5/UCaaS-Admin-Portal/Unified-Messaging-in-the-Customer-Admin-Portal/ta-p/16082 <DIV class="lia-message-template-content-zone"> <DIV class="kb-article tinymce-content"> <H2>Setting up Voicemail to Email</H2> <P>&nbsp;</P> <OL> <LI>Log into the Customer Administration Portal</LI> <LI>Go to Locations &gt; All Locations</LI> <LI>Find the extension you wish to edit</LI> <LI>Press the edit icon on the right hand side</LI> <LI>Go to Messaging Tab</LI> <LI>Scroll down to Unified Messaging</LI> <LI>Turn the switch from Use Unified Messaging to Forward to Email if you want to ONLY receive emails</LI> <LI>Keep the switch on Use Unified Messaging to use both the phone voice portal and have an option to receive an email</LI> <LI>Confirm the email address in the "Email will be sent to" field IF you have selected Forward to Email</LI> <LI>Enter the preferred email address in the "Forward a copy of this email to" field and turn it on IF you want a copy sent there, or if you have selected Use Unified Messaging</LI> <LI>Save&nbsp;</LI> </OL> </DIV> <DIV id="ka-feedback-form-container"> <DIV id="ka-feedback-form"> <H6>&nbsp;</H6> </DIV> </DIV> </DIV> Fri, 13 Sep 2024 20:28:28 GMT https://community.sinch.com/t5/UCaaS-Admin-Portal/Unified-Messaging-in-the-Customer-Admin-Portal/ta-p/16082 Bill_Balvanz 2024-09-13T20:28:28Z