Nov 4 2026 Enhancements to the Customer Administration Portal

Gary_Wilson — Mon, 02 Nov 2026 20:32:09 GMT

On Nov 4 2026, the Customer Administration Portal will be updated with enhancements and fixes.

Fixes

Fixed an issue in Call Center bulk updates where announcement updates didn’t show properly

When using bulk update to update the audio announcements for call centers, users could select and audio file and save, but after saving, the UI would revert to Select Audio File making appear the selection wasn’t saved. This has been fixed.

Fixed an issue in Call Center bulk updates on estimated wait times

When entering the estimated wait time in the bulk updates section for call centers, an error message isn’t shown when the wait times exceed the allowable values. This has been fixed.

Fixed an issue in Barge-in Exempt bulk updates when selecting users

Fixed an issue in bulk update for barge-in exempt settings where it would allow you to click update even though no users had been selected.

Fixed an issue when removing a user in an existing Push-to-talk configuration

In Edit Extension > Call Control > Push to Talk, when a user is added and the changes are saved successfully, attempting to delete the same user immediately and save the changes again results in an error message. This issue has been fixed.

article Nov 4 2026 Enhancements to the Customer Administration Portal in Product Enhancements

Nov 4 2026 Enhancements to the Customer Administration Portal

Fixes

Fixed an issue in Call Center bulk updates where announcement updates didn’t show properly

Fixed an issue in Call Center bulk updates on estimated wait times

Fixed an issue in Barge-in Exempt bulk updates when selecting users

Fixed an issue when removing a user in an existing Push-to-talk configuration