Aug 5 2026 Enhancements to the Customer Administration Portal

Gary_Wilson — Tue, 04 Aug 2026 13:10:36 GMT

On Aug 5 2026, the Customer Administration Portal will be updated with enhancements and fixes.

Updates

Updated the new Call Tree with support for Hunt Groups

The new Call Tree feature has been updated to provide a view of Hunt Groups in addition to the previous support for Auto Attendants.

Additionally, the Auto Attendant tree show more detail on the destinations when pointed to Hunt Groups, Call Centers or other Auto Attendants.

Fixes

Fixed an issue where an update confirmation message was not being shown

When making changes to a user’s Outgoing Calls settings, an Update Successful message was not always being shown. This has been fixed.

Coming soon: stronger password requirements

Within the next three-to-four weeks, the minimum password length for the Customer Administration Portal will increase to 16 characters. This strengthens account security across the platform. We'll confirm the exact date ahead of the rollout. This only affects new passwords or password resets. Existing passwords will continue to be supported.

article Aug 5 2026 Enhancements to the Customer Administration Portal in Product Enhancements

Aug 5 2026 Enhancements to the Customer Administration Portal

Updates

Updated the new Call Tree with support for Hunt Groups

Fixes

Fixed an issue where an update confirmation message was not being shown

Coming soon: stronger password requirements