June 18 2026 Enhancements for the Cloud Connect for Webex Calling (Cisco CCP) Portal

Gary_Wilson — Tue, 16 Jun 2026 19:44:43 GMT

On June 18 2026, the Cloud Connect for Webex Calling (Cisco CCP) portal will be updated with enhancements.

Updates

Added Return/Restore as bulk update options for Connector Products

A new enhancement has been added to allow for bulk return of numbers as well as bulk restoration of returned numbers. To use this option, choose Bulk Update from the sidebar menu, then click on Move to Return/Restore. Click the Download CSV link to download a template for this option. Carefully edit the template as it will include all numbers assigned to you. Any rows can be deleted from the CSV that you don’t want to change and leave only the ones you do want to change. Then save and re-upload the file.

Fixes

Fixed an issue during activating ports

Fixed an issue that occurred when activating a port for a group. Once activated, users sometimes couldn’t scroll down to activate other groups. This has been fixed.

Fixed an issue where a returned number was not being shown as returned

If a number had some services like a directory listing applied, then was returned, the number would still show in the portal as an assigned number. This has been fixed.

Coming soon: minimum password length increasing to 16 characters

In an upcoming release within the next 5–10 weeks, the minimum password length for Customer Administration Portal logins will increase to 16 characters to further enhance security. This only affects new passwords or password resets. Existing passwords will continue to be supported.

For additional security, use the 2FA feature to add an extra layer of security to your account.