May 7 2026 Enhancements for Atlas

Gary_Wilson — Wed, 06 May 2026 20:18:05 GMT

Product changes and fixes for Atlas

On May 7, 2026, additional feature changes and fixes will be added to the Atlas customer lifecycle management portal to improve user experience and functionality.

Updates

Sales Order PDF now shows correctly after a change order

If Change Order is selected in Service Orders, a new Sales Order with a -1a will be created with the previous items on it. However, when the newly changed order is then submitted again to Service Orders, the PDF documentation available on the Service Order would continue to show the original order details. This has been fixed.

The list of Cloud Business Fax products will now be shown in ascending order

When selecting the list of Cloud Business Fax options on a Sales Order, the list will now be shown in ascending order making it easier to find the package you want.

For partners that have multiple products, like Operator Connect and UCaaS, the Atlas logins can now properly be created in either account and successfully navigate to and manage any of the products.

Ability to mark a number in Available status as ported out

In Atlas DID Management, you can now mark a number in Available status as ported-out if you discover the number had been ported out.

Fix an issue where a number swap/cancellation might fail if E911 was not configured

In rare instances, cancelling a service or swapping out a number might fail if the number did not have E911 configured on it previously. This has been fixed.

article May 7 2026 Enhancements for Atlas in Product Enhancements