August 2025 Enhancements to the Customer Administration Portal

Gary_Wilson — Thu, 21 Aug 2025 13:44:33 GMT

On August 25, 2025, the Customer Administration Portal will be updated with enhancements and fixes.

Updates

Adding Reserved Number product

A new Reserved Number product is being added to the UCaaS product portfolio. This product enables you to park unused numbers for a much lower rate than a Virtual Number.

Reserved Numbers will show in your Customer Administration Portal in the new Reserved Numbers section. This allows you to see what numbers you have in reserve. These numbers cannot be assigned to any services unlike Virtual Numbers.

UCaaS Corporate Directory can now be exported

In the Administration->Corporate Directory menu, a new CSV button has been added that will email you an export of the contents of the corporate directory.

The download also includes the states of the toggles for each user.

Fixed issue where call logs are missing a few hours after a DID swap

An issue where call logs were missing for a few hours after a DID swap has been fixed.

Fixed download link for faxes

When emailing a fax to yourself from the Customer Administration Portal, the email will contain now contain the correct download link.

Fixed email-to-fax issue when PDF name includes spaces

Fixed an issue where email-to-fax failed to send the fax when the PDF attached to the email contained spaces in the filename.