What is Operator Connect?

Alexander_Mair — Mon, 04 Nov 2024 17:29:02 GMT

Expand your reach and collaboration over the #1 network through Teams calls to anyone, anywhere

Microsoft’s service, Operator Connect, allows businesses to quickly turn Teams into a business phone system by enabling full PSTN connectivity. Users can now call anyone, anywhere, even if they don’t use Teams. Key features include:

Ultimate quality

With over 99.999% uptime and fully geo-redundant interconnections, you can rely on our best-in-class, nationwide network coverage.

Reliable emergency call routing

We’re one of a select few 911 providers to offer secure, seamless emergency services through Microsoft Teams.

Enhanced support and customer experience

Take advantage of our expert resources for service management, shared service level agreements with Microsoft, and automated, simple self-service portal to boost internal and external customer experience.

Experience the ultimate call quality on a secure and reliable network.

Get maximum reach and communicate securely and reliably with anyone over the largest nationwide network, with 94% population coverage.

Manage critical emergency calls with confidence

Enable a seamless connection to emergency services through Microsoft Teams with an integrated E911 solution, with 911 nomadic location management, precision routing, and reliable call transport through our reliable network infrastructure.

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article What is Operator Connect? in Operator Connect for Partners

What is Operator Connect?

Expand your reach and collaboration over the #1 network through Teams calls to anyone, anywhere