https://community.sinch.com/t5/UCaaS-Devices/Directed-Call-Pick-up-with-Barge-In/ta-p/17983 <DIV class="lia-message-template-content-zone"> <H2>How to use the Barge feature</H2> <P>&nbsp;</P> <H4>What it does</H4> <P>Barge-In is a feature that permits one user in the UCaaS PBX to enter into the call of another. This turns the active call into a three-way call with the new user now a part of it.&nbsp;</P> <P>&nbsp;</P> <H4>What it does not</H4> <P>This feature is not subtle. It will force its way into the existing call without warning or option for the parties on the active call.</P> <P>&nbsp;</P> <H4>How to Barge-In</H4> <OL> <LI>Pick up your handset or press speakerphone and dial the feature code *33</LI> <LI>At the prompt, enter the extension to barge</LI> <LI>You are now part of a three way call with the extension you entered and any party they were on the line with</LI> </OL> <DIV class="hs-callout-type-note" data-hs-callout-type="note"> <P>If you have a service with a BARGE button, such as a<SPAN>&nbsp;</SPAN><A href="https://help.inteliquent.com/call-center-supervisor-features" rel="noopener" target="_blank">Call Center Supervisor Client</A><SPAN>&nbsp;</SPAN>or the<SPAN>&nbsp;</SPAN><A href="https://help.inteliquent.com/how-to-use-the-receptionist-client" rel="noopener" target="_blank">Receptionist Client</A>, you can use the dedicated button - but the effect is the same.</P> </DIV> </DIV> Mon, 17 Mar 2025 14:18:47 GMT Bill_Balvanz 2025-03-17T14:18:47Z https://community.sinch.com/t5/UCaaS-Devices/Directed-Call-Pick-up-with-Barge-In/ta-p/17983 <DIV class="lia-message-template-content-zone"> <H2>How to use the Barge feature</H2> <P>&nbsp;</P> <H4>What it does</H4> <P>Barge-In is a feature that permits one user in the UCaaS PBX to enter into the call of another. This turns the active call into a three-way call with the new user now a part of it.&nbsp;</P> <P>&nbsp;</P> <H4>What it does not</H4> <P>This feature is not subtle. It will force its way into the existing call without warning or option for the parties on the active call.</P> <P>&nbsp;</P> <H4>How to Barge-In</H4> <OL> <LI>Pick up your handset or press speakerphone and dial the feature code *33</LI> <LI>At the prompt, enter the extension to barge</LI> <LI>You are now part of a three way call with the extension you entered and any party they were on the line with</LI> </OL> <DIV class="hs-callout-type-note" data-hs-callout-type="note"> <P>If you have a service with a BARGE button, such as a<SPAN>&nbsp;</SPAN><A href="https://help.inteliquent.com/call-center-supervisor-features" rel="noopener" target="_blank">Call Center Supervisor Client</A><SPAN>&nbsp;</SPAN>or the<SPAN>&nbsp;</SPAN><A href="https://help.inteliquent.com/how-to-use-the-receptionist-client" rel="noopener" target="_blank">Receptionist Client</A>, you can use the dedicated button - but the effect is the same.</P> </DIV> </DIV> Mon, 17 Mar 2025 14:18:47 GMT https://community.sinch.com/t5/UCaaS-Devices/Directed-Call-Pick-up-with-Barge-In/ta-p/17983 Bill_Balvanz 2025-03-17T14:18:47Z