topic Re: SIP Application in Discussion Forum

SIP Application

guige666 — Mon, 27 Oct 2025 06:48:16 GMT

Hello, I submitted my request several days ago, but your team hasn’t contacted me yet. Our platform urgently needs SIP, and I’ve sent multiple emails without any response. Could you please expedite the process?

Re: SIP Application

Shahzad_Ismail — Mon, 27 Oct 2025 10:23:34 GMT

Hi Wei Zuhang,

Apologies for the delays in addressing your original request. I will escalate this internally and pass on your details.

Thanks and kind regards,

Re: SIP Application

guige666 — Mon, 27 Oct 2025 12:10:02 GMT

How long will it take?

Re: SIP Application

Shahzad_Ismail — Mon, 27 Oct 2025 12:39:09 GMT

If you would like to use SIP, we recommend you check out the following information: SIP Trunking | Voice API | Sinch.

If you still need further help, they please raise a support ticket with Sinch, and we will gladly assist you further.

Thanks and kind regards,

Re: SIP Application

guige666 — Mon, 27 Oct 2025 13:24:02 GMT

"Your upgrade request has been submitted. We will be in touch with next steps",Hello, I would like to know when the upgrade application will be approved.

Re: SIP Application

Shahzad_Ismail — Mon, 27 Oct 2025 16:52:52 GMT

It might take a couple of days before the upgrade is processed.

Please keep an eye on your e-mail in case an Account Manager reaches out to you, with a request for more information.

Thanks and kind regards,