Issue with callback response

kamalhamidi99 — Thu, 16 Mar 2023 11:58:08 GMT

Hello

We are testing in the test environment and we have an issue with the callback URL, this is our URL:

https://app-dev.tic.life/api/Webhook/Sinch

and this is our response:

{

"action": "allow"

}

but every time we get 42202 code and status 422

{
"errorCode":42202,
"message":"Invalid callback response.",
"reference":"5ee5c34f-31cf-4ee2-a5d6-76d62fa0a9d4"
}

Please advise how to fix the issue

Thanks

Kamal Hamidi

Re: Issue with callback response

Shahzad_Ismail — Tue, 27 Dec 2022 15:54:23 GMT

Hi Kamal,

As this is a holiday period and as this looks like a support issue, the best way to address this is for you to contact the Sinch Support team, by either:

Logging a support ticket on our Customer Ticketing Portal
Email us at support@sinch.com.

Thanks and kind regards,

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Issue with callback response

Re: Issue with callback response