topic Re: Why was the payment returned in Discussion Forum

Why was the payment returned

jaimeholding — Wed, 09 Aug 2023 19:54:48 GMT

Why was the payment returned

Re: Why was the payment returned

Sam_Williams — Wed, 09 Aug 2023 20:12:51 GMT

Can you please provide some more information? What payment are you referring to? We need more information so we can investigate.

Thank you for reaching out!

Re: Why was the payment returned

jaimeholding — Mon, 22 Apr 2024 20:13:11 GMT

I've tried to pay with several credit cards, but the payment always fails, and some of the cards say they're being reviewed, but the review doesn't go through, so why is this?

Re: Why was the payment returned

Shahzad_Ismail — Fri, 26 Apr 2024 10:55:30 GMT

Hi Johnyn,

Please reach to our online team at onlineteam@sinch.com with details of your issue and the steps you have taken and they will be able to assist you.

Thanks and kind regards,