Purchase error

cardo — Wed, 17 Apr 2024 17:40:24 GMT

Hi,

I received an error while upgrading the account.

The error is: Required filed 'billingAddress.stateOrProvince' is not provided.

In the billing information, the address and the state are correct

Re: Purchase error

Shahzad_Ismail — Thu, 18 Apr 2024 09:39:54 GMT

Hi,

Valid billing information is required when upgrading your Sinch account on the Sinch Customer Dashboard. If you are encountering this error after providing valid billing information we recommend that you contact Sinch Support. The linked article provides comprehensive instructions on how to create a support ticket.

Thanks and kind regards,