topic Re: Sms in weired characters in Discussion Forum

Sms in weired characters

net_anu — Mon, 25 Mar 2024 09:55:16 GMT

Hi,

I am getting sms from SINCH api in weird characters.

The received message is 䭯湴慫瑥湳⁨潶敤獴狃뙭景牳祮楮朠敲⁧橥湯灰牥瑴整⸊却慴畳㨠僃蔊呥浰㨠丯�.

The original message should be Kontaktens hovedströmforsyning er gjenopprettet. These are the messages generated from GSM switch. GSM switch is sending correct message. We are integrating another sms provider as well and they have correct message.

Any help

Re: Sms in weired characters

Alexander_Mair — Fri, 22 Mar 2024 14:59:20 GMT

Hi Anuradha, the SMS team may be able to assist you if you could provide more information pertaining to your problem, such as your service plan ID and details of your JSON payload

Re: Sms in weired characters

Alexander_Mair — Fri, 22 Mar 2024 15:12:55 GMT

Also can you confirm if you are using SMS or Conversation.? SMS does not have the ability to switch languages

Re: Sms in weired characters

net_anu — Fri, 22 Mar 2024 22:34:08 GMT

Hi Alexander,

The service plan id is fb2dce0d374f4ad589b4aef3869b1943

Re: Sms in weired characters

net_anu — Fri, 22 Mar 2024 22:40:38 GMT

Hi,

Its SMS. Its not about switching language. The SMS is autogenerated from GSM Switch. The SMS is in Norwegian/Swedish language. However, the SINCH API encoding those messages into some weird character.

This is the response I am getting from sinch sms api:

{

"from": "some number",

"to": "some number",

"body":䭯湴慫瑥湳⁨潶敤獴狃뙭景牳祮楮朠敲⁧橥湯灰牥瑴整⸊却慴畳㨠僃蔊呥浰㨠丯

}

Re: Sms in weired characters

Shahzad_Ismail — Mon, 25 Mar 2024 09:57:34 GMT

Hi Anuradha,

We understand that you already have a ticket open for this issue with our cloud team and they are currently investigating this issue for you.

Thanks and kind regards,

Re: Sms in weired characters

net_anu — Tue, 02 Apr 2024 07:00:58 GMT

Thanks. Waiting for the solution.