topic Unable to capture the end-user (callee) response in Discussion Forum

Unable to capture the end-user (callee) response

ONL2403_SoE7vf — Mon, 18 Mar 2024 15:02:19 GMT

Hi Team,

I appreciate your support.
I am using Voice API for the AI Recruiting scenario.
I am not able to capture the Callee response over the phone.
Please which API or APIs are will work for my scenario.
Note: I want to give the reply based on the Callee response.

I apologize for my English.

Re: Unable to capture the end-user (callee) response

Roland_Ian — Mon, 18 Mar 2024 15:39:56 GMT

Hi,

To capture a response you will need recording and transcription

https://developers.sinch.com/docs/voice/api-reference/recording/

Please ensure you adhere to any laws and privacy regulations for recording you operate in.

Regards

Sinch support