topic I am unable to enable number for sms ,When i try to create LOA document for sigining ,I get an error message in Discussion Forum

I am unable to enable number for sms ,When i try to create LOA document for sigining ,I get an error message

Mike01 — Fri, 15 Dec 2023 21:49:09 GMT

I am unable to enable number for sms ,When i try to create LOA document for signing ,I get an error message of something went wrong. This is has been happening since on monday , Please engineers .Help fix this error as soon as you can

Re: I am unable to enable number for sms ,When i try to create LOA document for sigining ,I get an error message

Shahzad_Ismail — Fri, 15 Dec 2023 13:54:49 GMT

Hi Mike,

Sorry to hear you had some difficulties enabling your number for SMS. We had a temporary issue with this functionality which has now been resolved.

Could you please try again.

Thanks and kind regards,

Re: I am unable to enable number for sms ,When i try to create LOA document for sigining ,I get an error message

Mike01 — Fri, 15 Dec 2023 15:35:40 GMT

Hello Shahzad,

Thank you for the swift response to my complaint. I just tried to redo the same operation now . I got the same error message " Something went wrong " . I am hopeful this error is fix completely in no time .

I will be looking forward to your response.

Thank you

Regards

Re: I am unable to enable number for sms ,When i try to create LOA document for sigining ,I get an error message

Shahzad_Ismail — Fri, 15 Dec 2023 21:45:27 GMT

Hi Mike,

Could you please provide a screenshot of the step where you are getting the error. Or another option is to delete the number and start the process again.

Thanks and kind regards,