Always Fail in Chinese SMS Verification

mobilecards — Fri, 15 Dec 2023 21:48:40 GMT

I am facing a series problem on can't receive which sending SMS verification code to chinese mobiles number. Also, some cases on Hong Kong, Malaysia found same issues.

Re: Always Fail in Chinese SMS Verification

Shahzad_Ismail — Wed, 06 Dec 2023 09:56:45 GMT

Hi,

There can be many reasons why an SMS may not be delivered:

handset issue
issue with the destination network
due to a regulatory issue in the destination country.

You can use the Sinch Customer Dashboard and our technical documentation to find out more information about why your SMS has not been delivered. We recommend you first try the Message Search tool in the dashboard.

If you still have further questions or are facing issues, please contact Sinch Support.

Thanks and kind regards,

topic Always Fail in Chinese SMS Verification in Discussion Forum

Always Fail in Chinese SMS Verification

Re: Always Fail in Chinese SMS Verification