https://community.sinch.com/t5/E-mail-365/How-does-Sinch-E-mail-365-manage-data-security/m-p/2584#M13 <P>Data security is handled using an email processing infrastructure that is <STRONG>EU DPA compliant</STRONG>. Support for EU customers is handled via a 24X7 L2 support desk based in the EU.</P> <P>&nbsp;</P> <P>In addition, Sinch does not store or manage email addresses and tracks notifications using metadata only.</P> <UL> <LI style="margin-left: 18.0pt;">Every customer email notification will create a notification ID that Sinch maintains (similar to Order ID for SMS) and maps it to the ESP Job ID.</LI> <LI style="margin-left: 18.0pt;">Sinch only keeps (in cache and not in a store) email from receipt to delivery.</LI> </UL> <P>Once delivered, the only data maintained is notification meta-data (Notification ID, JOB ID).</P> <P>&nbsp;</P> Tue, 15 Jun 2021 10:26:39 GMT Shahzad_Ismail 2021-06-15T10:26:39Z https://community.sinch.com/t5/E-mail-365/How-does-Sinch-E-mail-365-manage-data-security/m-p/2584#M13 <P>Data security is handled using an email processing infrastructure that is <STRONG>EU DPA compliant</STRONG>. Support for EU customers is handled via a 24X7 L2 support desk based in the EU.</P> <P>&nbsp;</P> <P>In addition, Sinch does not store or manage email addresses and tracks notifications using metadata only.</P> <UL> <LI style="margin-left: 18.0pt;">Every customer email notification will create a notification ID that Sinch maintains (similar to Order ID for SMS) and maps it to the ESP Job ID.</LI> <LI style="margin-left: 18.0pt;">Sinch only keeps (in cache and not in a store) email from receipt to delivery.</LI> </UL> <P>Once delivered, the only data maintained is notification meta-data (Notification ID, JOB ID).</P> <P>&nbsp;</P> Tue, 15 Jun 2021 10:26:39 GMT https://community.sinch.com/t5/E-mail-365/How-does-Sinch-E-mail-365-manage-data-security/m-p/2584#M13 Shahzad_Ismail 2021-06-15T10:26:39Z