https://community.sinch.com/t5/Build-Dashboard/What-do-you-do-if-you-experience-issues-when-trying-to-register/ta-p/17743 <DIV class="lia-message-template-content-zone"> <P>When trying to sign up or register for a new Sinch account, to ensure your sign-up process is as smooth as possible, we recommend you use your company/business email address and where possible avoid free mail email addresses. Using free email addresses i.e. Gmail and Hotmail is more likely to trigger our fraud prevention measures and can lead to failed email verifications.</P> <P>&nbsp;</P> <P>If you are still having issues when trying to register or sign up for a Sinch Account - please contact the <A href="https://support.sinch.com/hc/en-us/requests/new" target="_self">Sinch support team</A><SPAN>&nbsp;</SPAN>and include the following information:<BR /><BR /></P> <UL> <LI>Company Name</LI> <LI>Company Email or email address you used to sign up.</LI> <LI>Company Address.</LI> <LI>What is the expected use case?</LI> <LI>Do you intend to represent an individual, a company or a third-party entity on our platform? If so, please provide more details.</LI> <LI>What is your official website?</LI> <LI>Are there specific countries or regions where this traffic will be sent?&nbsp;Do you use any proxy, VPN?</LI> <LI>What additional information can you provide to confirm your identity and company details?</LI> </UL> </DIV> Fri, 17 Jul 2026 13:34:42 GMT Shahzad_Ismail 2026-07-17T13:34:42Z https://community.sinch.com/t5/Build-Dashboard/What-do-you-do-if-you-experience-issues-when-trying-to-register/ta-p/17743 <DIV class="lia-message-template-content-zone"> <P>When trying to sign up or register for a new Sinch account, to ensure your sign-up process is as smooth as possible, we recommend you use your company/business email address and where possible avoid free mail email addresses. Using free email addresses i.e. Gmail and Hotmail is more likely to trigger our fraud prevention measures and can lead to failed email verifications.</P> <P>&nbsp;</P> <P>If you are still having issues when trying to register or sign up for a Sinch Account - please contact the <A href="https://support.sinch.com/hc/en-us/requests/new" target="_self">Sinch support team</A><SPAN>&nbsp;</SPAN>and include the following information:<BR /><BR /></P> <UL> <LI>Company Name</LI> <LI>Company Email or email address you used to sign up.</LI> <LI>Company Address.</LI> <LI>What is the expected use case?</LI> <LI>Do you intend to represent an individual, a company or a third-party entity on our platform? If so, please provide more details.</LI> <LI>What is your official website?</LI> <LI>Are there specific countries or regions where this traffic will be sent?&nbsp;Do you use any proxy, VPN?</LI> <LI>What additional information can you provide to confirm your identity and company details?</LI> </UL> </DIV> Fri, 17 Jul 2026 13:34:42 GMT https://community.sinch.com/t5/Build-Dashboard/What-do-you-do-if-you-experience-issues-when-trying-to-register/ta-p/17743 Shahzad_Ismail 2026-07-17T13:34:42Z