article Customers intro in Customers https://community.sinch.com/t5/Customers/Customers-intro/ta-p/9908 <DIV class=""> <P><STRONG>Customers</STRONG> is the part of Engage that enables creating, editing, and deleting customer records. The main tasks you can handle in the <STRONG>Customers</STRONG> view are:</P> <UL> <LI>Add and delete a customer</LI> <LI>Import and export a list of customers to/from the system</LI> <LI>Look for a specific customer or customers by viewing, sorting, searching, and filtering the list of all customers stored in the system</LI> <LI>Switch to&nbsp;<STRONG>Conversations</STRONG>&nbsp;to view the latest conversation with customer</LI> <LI>Block or unblock the customer from sending any messages</LI> <LI>Change if the customer is subscribed to newsletters</LI> <LI>Segment customers into <STRONG>Target groups</STRONG> based on their properties for targeted communication</LI> <LI>Add, modify, and delete additional properties for customers</LI> </UL> </DIV> Fri, 25 Nov 2022 11:05:34 GMT yaroslav_karulin 2022-11-25T11:05:34Z Customers intro https://community.sinch.com/t5/Customers/Customers-intro/ta-p/9908 <DIV class=""> <P><STRONG>Customers</STRONG> is the part of Engage that enables creating, editing, and deleting customer records. The main tasks you can handle in the <STRONG>Customers</STRONG> view are:</P> <UL> <LI>Add and delete a customer</LI> <LI>Import and export a list of customers to/from the system</LI> <LI>Look for a specific customer or customers by viewing, sorting, searching, and filtering the list of all customers stored in the system</LI> <LI>Switch to&nbsp;<STRONG>Conversations</STRONG>&nbsp;to view the latest conversation with customer</LI> <LI>Block or unblock the customer from sending any messages</LI> <LI>Change if the customer is subscribed to newsletters</LI> <LI>Segment customers into <STRONG>Target groups</STRONG> based on their properties for targeted communication</LI> <LI>Add, modify, and delete additional properties for customers</LI> </UL> </DIV> Fri, 25 Nov 2022 11:05:34 GMT https://community.sinch.com/t5/Customers/Customers-intro/ta-p/9908 yaroslav_karulin 2022-11-25T11:05:34Z