https://community.sinch.com/t5/Conversation-API/Conversation-API-Fallback-Mechanism-Video-Tutorial/ta-p/15975 <DIV class="lia-message-template-content-zone"> <P>Watch the following video to learn about the&nbsp;<SPAN class="yt-core-attributed-string--link-inherit-color">Message Fallback feature of Conversation API</SPAN>:</P> <P>&nbsp;</P> </DIV> <P><IFRAME src="https://www.youtube.com/embed/0HkoRlr-q-s?si=g_QfeBO6BN8Captp" width="711" height="400" frameborder="0" allowfullscreen="allowfullscreen" title="YouTube video player" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin"></IFRAME></P> <P>&nbsp;</P> <P><SPAN class="yt-core-attributed-string--link-inherit-color">Message Fallback allows you to set channel priorities and message delivery attempts to fallback to another channel if necessary to make sure your message gets delivered! For example, send an RCS and fallback to SMS if the device isn't RCS-enabled!&nbsp; </SPAN></P> <P>&nbsp;</P> <P><SPAN class="yt-core-attributed-string--link-inherit-color">The video explains the message fallback mechanism, channel priorities, trigger criteria&nbsp;and how to set it up in the Sinch Customer Dashboard. </SPAN></P> <P>&nbsp;</P> <P><SPAN class="yt-core-attributed-string--link-inherit-color">Visit our <A href="https://developers.sinch.com/docs/conversation/keyconcepts/#message-fallback" target="_blank" rel="noopener">developer documentation site</A> to lean more about how to build your business' message fallback mechanism.</SPAN></P> Wed, 21 Aug 2024 09:36:24 GMT Shahzad_Ismail 2024-08-21T09:36:24Z https://community.sinch.com/t5/Conversation-API/Conversation-API-Fallback-Mechanism-Video-Tutorial/ta-p/15975 <DIV class="lia-message-template-content-zone"> <P>Watch the following video to learn about the&nbsp;<SPAN class="yt-core-attributed-string--link-inherit-color">Message Fallback feature of Conversation API</SPAN>:</P> <P>&nbsp;</P> </DIV> <P><IFRAME src="https://www.youtube.com/embed/0HkoRlr-q-s?si=g_QfeBO6BN8Captp" width="711" height="400" frameborder="0" allowfullscreen="allowfullscreen" title="YouTube video player" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin"></IFRAME></P> <P>&nbsp;</P> <P><SPAN class="yt-core-attributed-string--link-inherit-color">Message Fallback allows you to set channel priorities and message delivery attempts to fallback to another channel if necessary to make sure your message gets delivered! For example, send an RCS and fallback to SMS if the device isn't RCS-enabled!&nbsp; </SPAN></P> <P>&nbsp;</P> <P><SPAN class="yt-core-attributed-string--link-inherit-color">The video explains the message fallback mechanism, channel priorities, trigger criteria&nbsp;and how to set it up in the Sinch Customer Dashboard. </SPAN></P> <P>&nbsp;</P> <P><SPAN class="yt-core-attributed-string--link-inherit-color">Visit our <A href="https://developers.sinch.com/docs/conversation/keyconcepts/#message-fallback" target="_blank" rel="noopener">developer documentation site</A> to lean more about how to build your business' message fallback mechanism.</SPAN></P> Wed, 21 Aug 2024 09:36:24 GMT https://community.sinch.com/t5/Conversation-API/Conversation-API-Fallback-Mechanism-Video-Tutorial/ta-p/15975 Shahzad_Ismail 2024-08-21T09:36:24Z