What kind of filesharing services are your contact centers using to share files with customers?

tobiasz — Thu, 09 Dec 2021 14:14:35 GMT

I’m looking for a filesharing service where our agents can drag and drop or upload files to generate a URL. It would be good if that service also had extra security options like password protection and retention time.

By adding this as a third-party extension in Sinch Contact Center would be an excellent complement to out-of-the-box attachments.

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topic What kind of filesharing services are your contact centers using to share files with customers? in Contact Pro

What kind of filesharing services are your contact centers using to share files with customers?