topic Re: Once per day our Contact center answers incoming calls by itself in Contact Pro

Once per day our Contact center answers incoming calls by itself

nakdayan — Tue, 06 Aug 2024 13:38:37 GMT

Once per day our Contact center answers incoming calls by itself, but then we cannot continue with the call, the app seems to freeze. This problem started occurring last week, how can we solve it?

Thank you

Dayan Nakano - EXFO

Re: Once per day our Contact center answers incoming calls by itself

Nina_Makkonen — Wed, 07 Aug 2024 08:26:32 GMT

Hi,

I'm sorry to hear that you're experiencing issues with Contact Pro. To get assistance, please contact our support since they have the expertise to help resolve your issue.

Kind regards,
Nina