https://community.sinch.com/t5/Contact-Pro/Does-Sinch-Contact-Pro-cloud-service-provide-call-recording/m-p/4063#M4 <P>Yes - Sinch Contact Pro cloud service provides call recording capability.</P> <P>&nbsp;</P> <P>Users are able to record phone calls at any point during a conversation. Alternatively, recording can be configured centrally for all calls or for specific queues.</P> <P>&nbsp;</P> <P>Call recordings are stored by Sinch using Amazon Web Services (AWS). You have the option to activate automatic copying of call recordings from Sinch to your own AWS S3 bucket.</P> <P>&nbsp;</P> <P><A href="https://community.sinch.com/t5/Sinch-Contact-Center/Sinch-Contact-Center-Solution-Brief/td-p/3992" target="_blank" rel="noopener"><EM>Learn more about Sinch Contact Pro</EM></A><EM>.</EM></P> <P>&nbsp;</P> Thu, 09 Dec 2021 15:44:32 GMT Johnnie_Wilkenschildt 2021-12-09T15:44:32Z https://community.sinch.com/t5/Contact-Pro/Does-Sinch-Contact-Pro-cloud-service-provide-call-recording/m-p/4063#M4 <P>Yes - Sinch Contact Pro cloud service provides call recording capability.</P> <P>&nbsp;</P> <P>Users are able to record phone calls at any point during a conversation. Alternatively, recording can be configured centrally for all calls or for specific queues.</P> <P>&nbsp;</P> <P>Call recordings are stored by Sinch using Amazon Web Services (AWS). You have the option to activate automatic copying of call recordings from Sinch to your own AWS S3 bucket.</P> <P>&nbsp;</P> <P><A href="https://community.sinch.com/t5/Sinch-Contact-Center/Sinch-Contact-Center-Solution-Brief/td-p/3992" target="_blank" rel="noopener"><EM>Learn more about Sinch Contact Pro</EM></A><EM>.</EM></P> <P>&nbsp;</P> Thu, 09 Dec 2021 15:44:32 GMT https://community.sinch.com/t5/Contact-Pro/Does-Sinch-Contact-Pro-cloud-service-provide-call-recording/m-p/4063#M4 Johnnie_Wilkenschildt 2021-12-09T15:44:32Z