Which communication channels does Sinch Contact Pro support?

John_Burton — Thu, 09 Dec 2021 15:19:03 GMT

Sinch Contact Pro supports most business communication channels. While some other vendors only support a couple channels (for example, voice and chat), Sinch supports all commonly used communication channels including:

Telephony/voice
E-mail
Video
Chat (including chat bots)
SMS
Messaging apps such as, Facebook Messenger, WhatsApp, Telegram, Instagram, etc.

Sinch Contact Pro is one of the new contact-center solutions that provides a true omnichannel solution, allowing you to use the same routing rules across all supported channels.

Learn more about Sinch Contact Pro.

topic Which communication channels does Sinch Contact Pro support? in Contact Pro

Which communication channels does Sinch Contact Pro support?