https://community.sinch.com/t5/Contact-Pro/Reporting-Database-Server-installation-failing-in-version-FP17/m-p/8505#M201 <P><STRONG><FONT size="4">Symptoms</FONT></STRONG><BR />The installation of the Reporting Database Server fails.</P> <P>&nbsp;</P> <P><FONT size="4"><STRONG>Reproducing</STRONG></FONT></P> <P>If you have version FP17 and your SQL Server is 2014 or older, the installation of the Reporting Database Server fails.</P> <P>&nbsp;</P> <P><STRONG><FONT size="4">Solution</FONT></STRONG><BR />To successfully install the Reporting Database Server with these SQL Server versions, a special script is required that updates the Reporting Database Server. To obtain the script, contact our support.</P> <P>Or</P> <P>Upgrade your version of SQL Server to 2016 or above which is required for the new JSON feature for handling new contact contents.</P> Fri, 03 Dec 2021 23:25:46 GMT Nina_Makkonen 2021-12-03T23:25:46Z https://community.sinch.com/t5/Contact-Pro/Reporting-Database-Server-installation-failing-in-version-FP17/m-p/8505#M201 <P><STRONG><FONT size="4">Symptoms</FONT></STRONG><BR />The installation of the Reporting Database Server fails.</P> <P>&nbsp;</P> <P><FONT size="4"><STRONG>Reproducing</STRONG></FONT></P> <P>If you have version FP17 and your SQL Server is 2014 or older, the installation of the Reporting Database Server fails.</P> <P>&nbsp;</P> <P><STRONG><FONT size="4">Solution</FONT></STRONG><BR />To successfully install the Reporting Database Server with these SQL Server versions, a special script is required that updates the Reporting Database Server. To obtain the script, contact our support.</P> <P>Or</P> <P>Upgrade your version of SQL Server to 2016 or above which is required for the new JSON feature for handling new contact contents.</P> Fri, 03 Dec 2021 23:25:46 GMT https://community.sinch.com/t5/Contact-Pro/Reporting-Database-Server-installation-failing-in-version-FP17/m-p/8505#M201 Nina_Makkonen 2021-12-03T23:25:46Z