https://community.sinch.com/t5/Contact/What-if-I-add-channels-to-my-Conversation-API-app-after/ta-p/8305 <DIV class="lia-message-template-content-zone"> <P><SPAN>If you add channels to your Conversation API app after you have already integrated it with Sinch Contact, the channels will not be added to Sinch Contact automatically.&nbsp;</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>To add a channel to Sinch Contact:<BR /><BR /></SPAN></P> <OL> <LI><SPAN>Log in to the&nbsp;<A href="https://dashboard.sinch.com/dashboard" target="_self">Sinch Customer Dashboard</A>.<BR /><BR /></SPAN></LI> <LI><SPAN><SPAN>From the left-side menu, select&nbsp;<STRONG>Contact</STRONG>&nbsp;and&nbsp;<A href="https://dashboard.sinch.com/contact/configuration" target="_self">Configuration</A>.<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="navbar_configuration.png" style="width: 98px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1410i7F62F77E3F46E652/image-size/medium?v=v2&amp;px=400" role="button" title="navbar_configuration.png" alt="navbar_configuration.png" /></span><BR /><BR />The <STRONG>Configuration</STRONG> page is displayed, showing the configuration of your Sinch Contact application.<BR /><BR /></SPAN></SPAN> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sinch_dashboard_configuration.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1373iE61118AF700CAC69/image-size/large?v=v2&amp;px=999" role="button" title="sinch_dashboard_configuration.png" alt="sinch_dashboard_configuration.png" /></span><BR /><BR /></P> </LI> <LI><SPAN>Scroll down to the <STRONG>Channels</STRONG> section of the page and click <STRONG>ADD</STRONG>:<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="channels.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1374i0CD7ED5FB8B6E07F/image-size/large?v=v2&amp;px=999" role="button" title="channels.png" alt="channels.png" /></span><BR /><BR />The <STRONG>Add Channel</STRONG> pop-up is displayed:<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="add_channel.png" style="width: 400px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1365i4B74DB9964D85699/image-size/medium?v=v2&amp;px=400" role="button" title="add_channel.png" alt="add_channel.png" /></span><BR /><BR /></SPAN></LI> <LI>Select the channel and category.<BR /><BR /></LI> <LI>Click <STRONG>SAVE</STRONG>.<BR /><BR />Your new channel is displayed in the <STRONG>Channels</STRONG> section of the&nbsp;<STRONG>Configuration</STRONG> page.</LI> </OL> </DIV> Tue, 12 Oct 2021 09:50:42 GMT Niina_P 2021-10-12T09:50:42Z https://community.sinch.com/t5/Contact/What-if-I-add-channels-to-my-Conversation-API-app-after/ta-p/8305 <DIV class="lia-message-template-content-zone"> <P><SPAN>If you add channels to your Conversation API app after you have already integrated it with Sinch Contact, the channels will not be added to Sinch Contact automatically.&nbsp;</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>To add a channel to Sinch Contact:<BR /><BR /></SPAN></P> <OL> <LI><SPAN>Log in to the&nbsp;<A href="https://dashboard.sinch.com/dashboard" target="_self">Sinch Customer Dashboard</A>.<BR /><BR /></SPAN></LI> <LI><SPAN><SPAN>From the left-side menu, select&nbsp;<STRONG>Contact</STRONG>&nbsp;and&nbsp;<A href="https://dashboard.sinch.com/contact/configuration" target="_self">Configuration</A>.<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="navbar_configuration.png" style="width: 98px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1410i7F62F77E3F46E652/image-size/medium?v=v2&amp;px=400" role="button" title="navbar_configuration.png" alt="navbar_configuration.png" /></span><BR /><BR />The <STRONG>Configuration</STRONG> page is displayed, showing the configuration of your Sinch Contact application.<BR /><BR /></SPAN></SPAN> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sinch_dashboard_configuration.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1373iE61118AF700CAC69/image-size/large?v=v2&amp;px=999" role="button" title="sinch_dashboard_configuration.png" alt="sinch_dashboard_configuration.png" /></span><BR /><BR /></P> </LI> <LI><SPAN>Scroll down to the <STRONG>Channels</STRONG> section of the page and click <STRONG>ADD</STRONG>:<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="channels.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1374i0CD7ED5FB8B6E07F/image-size/large?v=v2&amp;px=999" role="button" title="channels.png" alt="channels.png" /></span><BR /><BR />The <STRONG>Add Channel</STRONG> pop-up is displayed:<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="add_channel.png" style="width: 400px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/1365i4B74DB9964D85699/image-size/medium?v=v2&amp;px=400" role="button" title="add_channel.png" alt="add_channel.png" /></span><BR /><BR /></SPAN></LI> <LI>Select the channel and category.<BR /><BR /></LI> <LI>Click <STRONG>SAVE</STRONG>.<BR /><BR />Your new channel is displayed in the <STRONG>Channels</STRONG> section of the&nbsp;<STRONG>Configuration</STRONG> page.</LI> </OL> </DIV> Tue, 12 Oct 2021 09:50:42 GMT https://community.sinch.com/t5/Contact/What-if-I-add-channels-to-my-Conversation-API-app-after/ta-p/8305 Niina_P 2021-10-12T09:50:42Z