article What type of attachments does Sinch Contact support? in Contact https://community.sinch.com/t5/Contact/What-type-of-attachments-does-Sinch-Contact-support/ta-p/8267 <DIV class="lia-message-template-content-zone"> <P><SPAN>Agent Workspace supports attachments, assuming that the underlying channel supports attachments of the given type and size. </SPAN><SPAN>The maximum file size is 10 MB. This applies to one attachment file as well as all attachments in a conversation combined. A conversation can include a maximum of 100 attachment files.</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>Supported file types are:</SPAN></P> <UL> <LI><SPAN>aac</SPAN></LI> <LI><SPAN>bmp</SPAN></LI> <LI>doc</LI> <LI><SPAN>docx</SPAN></LI> <LI><SPAN>gif</SPAN></LI> <LI><SPAN>jpeg</SPAN></LI> <LI><SPAN>jpg</SPAN></LI> <LI>json</LI> <LI><SPAN>mov</SPAN></LI> <LI>mpeg</LI> <LI><SPAN>mpg</SPAN></LI> <LI><SPAN>mp3</SPAN></LI> <LI><SPAN>mp4</SPAN></LI> <LI><SPAN>m4a</SPAN></LI> <LI>pdf</LI> <LI><SPAN>png</SPAN></LI> <LI><SPAN>ppt</SPAN></LI> <LI><SPAN>pptx</SPAN></LI> <LI><SPAN>rmvb</SPAN></LI> <LI>txt</LI> <LI><SPAN>wav</SPAN></LI> <LI><SPAN>wma</SPAN></LI> <LI><SPAN>wmv</SPAN></LI> <LI><SPAN>xls</SPAN></LI> <LI><SPAN>xlsx</SPAN></LI> </UL> <P><SPAN>Supported MIME types are:</SPAN></P> <UL> <LI><SPAN>application/json</SPAN></LI> <LI><SPAN>application/msword</SPAN></LI> <LI><SPAN>application/pdf</SPAN></LI> <LI><SPAN>application/vnd.ms-excel</SPAN></LI> <LI><SPAN>application/vnd.ms-powerpoint</SPAN></LI> <LI><SPAN>application/vnd.openxmlformats-officedocument.wordprocessingml.document</SPAN></LI> <LI><SPAN>application/vnd.openxmlformats-officedocument.presentationml.presentation</SPAN></LI> <LI><SPAN>application/vnd.openxmlformats-officedocument.spreadsheetml.sheet</SPAN></LI> <LI><SPAN>application/vnd.rn-realmedia-vbr</SPAN></LI> <LI><SPAN>audio/aac</SPAN></LI> <LI><SPAN>audio/mpeg</SPAN></LI> <LI><SPAN>audio/mp4</SPAN></LI> <LI><SPAN>audio/m4a</SPAN></LI> <LI><SPAN>audio/wav</SPAN></LI> <LI><SPAN>audio/x-ms-wma</SPAN></LI> <LI><SPAN>image/bmp</SPAN></LI> <LI><SPAN>image/gif</SPAN></LI> <LI><SPAN>image/jpeg</SPAN></LI> <LI><SPAN>image/mov</SPAN></LI> <LI><SPAN>image/png</SPAN></LI> <LI><SPAN>text/plain&nbsp;&nbsp; </SPAN></LI> <LI><SPAN>video/mpeg</SPAN></LI> <LI><SPAN>video/mp4</SPAN></LI> <LI><SPAN>video/quicktime</SPAN></LI> <LI><SPAN>video/x-ms-wmv</SPAN></LI> <LI>video/x-quicktime</LI> </UL> <P>&nbsp;</P> <P>See also:</P> <P><A href="https://community.sinch.com/t5/Contact/How-do-I-send-and-receive-attachments/ta-p/8263" target="_self">How do I send and receive attachments?</A>&nbsp;</P> </DIV> Thu, 17 Feb 2022 08:11:54 GMT Niina_P 2022-02-17T08:11:54Z What type of attachments does Sinch Contact support? https://community.sinch.com/t5/Contact/What-type-of-attachments-does-Sinch-Contact-support/ta-p/8267 <DIV class="lia-message-template-content-zone"> <P><SPAN>Agent Workspace supports attachments, assuming that the underlying channel supports attachments of the given type and size. </SPAN><SPAN>The maximum file size is 10 MB. This applies to one attachment file as well as all attachments in a conversation combined. A conversation can include a maximum of 100 attachment files.</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>Supported file types are:</SPAN></P> <UL> <LI><SPAN>aac</SPAN></LI> <LI><SPAN>bmp</SPAN></LI> <LI>doc</LI> <LI><SPAN>docx</SPAN></LI> <LI><SPAN>gif</SPAN></LI> <LI><SPAN>jpeg</SPAN></LI> <LI><SPAN>jpg</SPAN></LI> <LI>json</LI> <LI><SPAN>mov</SPAN></LI> <LI>mpeg</LI> <LI><SPAN>mpg</SPAN></LI> <LI><SPAN>mp3</SPAN></LI> <LI><SPAN>mp4</SPAN></LI> <LI><SPAN>m4a</SPAN></LI> <LI>pdf</LI> <LI><SPAN>png</SPAN></LI> <LI><SPAN>ppt</SPAN></LI> <LI><SPAN>pptx</SPAN></LI> <LI><SPAN>rmvb</SPAN></LI> <LI>txt</LI> <LI><SPAN>wav</SPAN></LI> <LI><SPAN>wma</SPAN></LI> <LI><SPAN>wmv</SPAN></LI> <LI><SPAN>xls</SPAN></LI> <LI><SPAN>xlsx</SPAN></LI> </UL> <P><SPAN>Supported MIME types are:</SPAN></P> <UL> <LI><SPAN>application/json</SPAN></LI> <LI><SPAN>application/msword</SPAN></LI> <LI><SPAN>application/pdf</SPAN></LI> <LI><SPAN>application/vnd.ms-excel</SPAN></LI> <LI><SPAN>application/vnd.ms-powerpoint</SPAN></LI> <LI><SPAN>application/vnd.openxmlformats-officedocument.wordprocessingml.document</SPAN></LI> <LI><SPAN>application/vnd.openxmlformats-officedocument.presentationml.presentation</SPAN></LI> <LI><SPAN>application/vnd.openxmlformats-officedocument.spreadsheetml.sheet</SPAN></LI> <LI><SPAN>application/vnd.rn-realmedia-vbr</SPAN></LI> <LI><SPAN>audio/aac</SPAN></LI> <LI><SPAN>audio/mpeg</SPAN></LI> <LI><SPAN>audio/mp4</SPAN></LI> <LI><SPAN>audio/m4a</SPAN></LI> <LI><SPAN>audio/wav</SPAN></LI> <LI><SPAN>audio/x-ms-wma</SPAN></LI> <LI><SPAN>image/bmp</SPAN></LI> <LI><SPAN>image/gif</SPAN></LI> <LI><SPAN>image/jpeg</SPAN></LI> <LI><SPAN>image/mov</SPAN></LI> <LI><SPAN>image/png</SPAN></LI> <LI><SPAN>text/plain&nbsp;&nbsp; </SPAN></LI> <LI><SPAN>video/mpeg</SPAN></LI> <LI><SPAN>video/mp4</SPAN></LI> <LI><SPAN>video/quicktime</SPAN></LI> <LI><SPAN>video/x-ms-wmv</SPAN></LI> <LI>video/x-quicktime</LI> </UL> <P>&nbsp;</P> <P>See also:</P> <P><A href="https://community.sinch.com/t5/Contact/How-do-I-send-and-receive-attachments/ta-p/8263" target="_self">How do I send and receive attachments?</A>&nbsp;</P> </DIV> Thu, 17 Feb 2022 08:11:54 GMT https://community.sinch.com/t5/Contact/What-type-of-attachments-does-Sinch-Contact-support/ta-p/8267 Niina_P 2022-02-17T08:11:54Z