How to create a US Short Code Content Provider?

Shahzad_Ismail — Fri, 03 Jul 2026 09:24:56 GMT

A Content Provider is the business or organization that owns the short code service, creates the message content, and manages the mobile campaign for the end user.

This step by step guide will walk you through creating a content provider.

To create a content provider, take the following steps:

Log in to the Sinch Build Dashboard.
Select the Content providers option from the COMPLIANCE CENTER -> Business profiles menu in the left panel. The Content providers page is displayed:

NEW Content Provider Create Fig1c.jpg

Click Create content provider.
The Register new content provider dialog is displayed:

NEW Content Provider Create Fig2c.jpg

Enter a name for your content provider. Click Next step.
The About your business page is displayed:

NEW Content Provider Create Fig3c.jpg

Enter the information requested. Click Next step.
The Business address page is displayed:

NEW Content Provider Create Fig4c.jpg

Enter your business address. Click Next step.
The Contact information page is displayed:

NEW Content Provider Create Fig5c.jpg

Enter your contact information. Click Next step.
The Review and submit page is displayed:

NEW Content Provider Create Fig6c.jpg

The page shows you a summary of the information you have entered thus far. If you want to make any changes click the Edit button corresponding to the section where you want to make changes.

Once you have ensure the information is correct, click Create content provider.
A verification page is displayed:

NEW Content Provider Verify Fig7c.jpg

You now need to verify your Content Provider. Click Verify your business.

Verifying your Content Provider

The Select a product page is displayed:

NEW Content Provider Verify2 Fig8c.jpg

Select the product - in this case Short Code. Click Next step.
The Additional information page is displayed:

NEW Content Provider Verify3 Fig9c.jpg

Enter any additional information as required. Click Next step.
The Review and finish page is displayed:

NEW Content Provider Verify4 Fig10c.jpg

The page shows you a summary of the information you have entered thus far. If you want to make any changes click the Edit button corresponding to the section where you want to make changes.

Once you have ensure the information is correct, click Submit.
The details page for your Content provider is displayed. The status will initially show as Under review but once the verification process is completed this will change to Verified:

NEW Content Provider Verified 6 Fig12c.jpg

Note: The verification process can take from 1-2 business days but can be quicker. However, for some entities, for example, International brands the verification process may take longer as the vetting party may need to perform manual reviews.

article How to create a US Short Code Content Provider? in Compliance Centre

How to create a US Short Code Content Provider?

Verifying your Content Provider