How do I plan a new bot in Chatlayer?

Merel_Markusse — Fri, 04 Apr 2025 08:32:22 GMT

Before you can start building a bot on the Chatlayer platform, there are some important steps you need to consider:

Define the bot's goal
Define the bot use cases
Understand your tech
Know your user
Craft your bot personality
Write the dialogues for your bot
Write out the most likely ways a user might go off track and how to deal with that.

To learn more about each of these steps and to learn how you can start building a bot using Chatlayer visit the Getting Started section of the Chatlayer Documentation.

For more information about Chatlayer, visit the Sinch Chatlayer product page.

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