https://community.sinch.com/t5/Campaigns/Newsletter-statistics/ta-p/10140 <P><EM><STRONG>Note</STRONG>: This article is intended for customers who have access to the following options in the Campaigns menu: Newsletter and Settings options.&nbsp;If in the campaigns menu you see All campaigns, Analytics and Settings options, check out this other&nbsp;<A href="https://community.sinch.com/t5/Campaigns/Campaigns-Analytics/ta-p/12294" target="_blank" rel="noopener">article</A>.</EM><BR /><BR />After a newsletter has been sent, you can see some data related to it in the <STRONG>Reach</STRONG> panel at <STRONG>Campaigns</STRONG>&nbsp;&gt;<SPAN>&nbsp;</SPAN><STRONG>Newsletter</STRONG>.</P><P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Reach panel" style="width: 400px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/2225i66002BF7B4AE76FD/image-size/medium?v=v2&amp;px=400" role="button" title="Screen Shot 2022-10-26 at 18.12.54.png" alt="Reach panel" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Reach panel</span></span></P><P>The chart shows the amount of customers reached per day and per channel. Each channel is shown in a different color and you can see the channels by hovering over the chart.</P><P>&nbsp;</P><P>For example, below you'll see on 25th October there were 1 customer reached on Viber, 9 on Telegram and 3 on WhatsApp.&nbsp;</P><P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Hovering over the chart" style="width: 400px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/2226iC5D8699A8F8D0AAD/image-size/medium?v=v2&amp;px=400" role="button" title="Screen Shot 2022-10-26 at 18.18.41.png" alt="Hovering over the chart" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Hovering over the chart</span></span><BR />&nbsp;</P><P>You can configure the chart by clicking on the <STRONG>Chart settings&nbsp;</STRONG>gear:</P><UL><LI><STRONG>Time span</STRONG>: Select the period from which you want to see statistics.&nbsp;</LI><LI><STRONG>Interval:</STRONG>&nbsp;Select the time unit used for the columns.</LI></UL><P>The chart is updated automatically based on your choices.</P><H1><BR />See also:</H1><P><A href="https://community.sinch.com/t5/Campaigns/Campaigns-overview/ta-p/10022" target="_self">Newsletter overview</A><BR /><A href="https://community.sinch.com/t5/Campaigns/Content-type-free-messages-and-template-messages/ta-p/10029" target="_self">Create a newsletter</A></P> Wed, 15 Nov 2023 02:12:36 GMT camila_pelizaro 2023-11-15T02:12:36Z https://community.sinch.com/t5/Campaigns/Newsletter-statistics/ta-p/10140 <P>Check how the campaigns&nbsp;statistics works and which data you can find there</P> Wed, 15 Nov 2023 02:12:36 GMT https://community.sinch.com/t5/Campaigns/Newsletter-statistics/ta-p/10140 camila_pelizaro 2023-11-15T02:12:36Z