Campaigns Analytics

camila_pelizaro — Wed, 15 Nov 2023 02:13:03 GMT

Note: This article is intended for customers who have access to the following options in the Campaigns menu: All campaigns, Analytics and Settings. If in the campaigns menu you see Newsletter and Settings options, check out this other article.

To see general analytics regarding the campaigns sent, access Campaigns > Analytics:

The chart shows the amount of customers reached per day and per channel. Each channel is shown in a different color and you can see the channels by hovering over the chart. For example, below you'll see on 19th July there were 1 customer reached on WhatsApp and 2 customers reached on Telegram.

You can configure the chart by clicking on the Filters:

Time span: Select the period from which you want to see statistics.
Interval: Select the time unit used for the columns (days, months or weeks)

Click on Apply button and the chart is updated based on your choices.

If you would like to see a specific report regarding each campaign you've created, check this article to learn more.

article Campaigns Analytics in Campaigns

Campaigns Analytics