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    <title>article Message type: freeform message and message template in Campaigns</title>
    <link>https://community.sinch.com/t5/Campaigns/Message-type-freeform-message-and-message-template/ta-p/10029</link>
    <description>&lt;P&gt;A message campaign can be based on either:&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;STRONG&gt;a freeform message:&lt;/STRONG&gt;&amp;nbsp;you can&lt;SPAN&gt;&amp;nbsp;define the message content at the time of sending, no need to be pre-approved to be sent.&amp;nbsp;&lt;/SPAN&gt;You can send this newsletter to any channel &lt;STRONG&gt;except&lt;/STRONG&gt; for WhatsApp.&lt;BR /&gt;&lt;BR /&gt;&lt;UL&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;before July 25th 2023&lt;/STRONG&gt;, check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-newsletter-based-on-a-freeform-message/ta-p/10642" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;from July 25 2023 onwards, &lt;/STRONG&gt;check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-freeform-campaign-message/ta-p/12143" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;&lt;STRONG&gt;a message template approved by WhatsApp:&amp;nbsp;&lt;/STRONG&gt;allow business to use pre-created and approved templates to send structured messages to customer who have agreed to receive messages. This type of message can be sent to any channel since Sinch Engage&amp;nbsp;adjusts the content of the template according to the format of the message allowed in each channel.&lt;BR /&gt;&lt;BR /&gt;&lt;UL&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;before July 25th 2023&lt;/STRONG&gt;, check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-newsletter-based-on-a-message-nbsp-template/ta-p/10643" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;from July 25 2023 onwards, &lt;/STRONG&gt;check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-campaign-from-a-WhatsApp-template/ta-p/12158" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&amp;nbsp;&amp;nbsp;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
    <pubDate>Thu, 20 Jul 2023 17:58:38 GMT</pubDate>
    <dc:creator>camila_pelizaro</dc:creator>
    <dc:date>2023-07-20T17:58:38Z</dc:date>
    <item>
      <title>Message type: freeform message and message template</title>
      <link>https://community.sinch.com/t5/Campaigns/Message-type-freeform-message-and-message-template/ta-p/10029</link>
      <description>&lt;P&gt;A message campaign can be based on either:&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;STRONG&gt;a freeform message:&lt;/STRONG&gt;&amp;nbsp;you can&lt;SPAN&gt;&amp;nbsp;define the message content at the time of sending, no need to be pre-approved to be sent.&amp;nbsp;&lt;/SPAN&gt;You can send this newsletter to any channel &lt;STRONG&gt;except&lt;/STRONG&gt; for WhatsApp.&lt;BR /&gt;&lt;BR /&gt;&lt;UL&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;before July 25th 2023&lt;/STRONG&gt;, check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-newsletter-based-on-a-freeform-message/ta-p/10642" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;from July 25 2023 onwards, &lt;/STRONG&gt;check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-freeform-campaign-message/ta-p/12143" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;&lt;STRONG&gt;a message template approved by WhatsApp:&amp;nbsp;&lt;/STRONG&gt;allow business to use pre-created and approved templates to send structured messages to customer who have agreed to receive messages. This type of message can be sent to any channel since Sinch Engage&amp;nbsp;adjusts the content of the template according to the format of the message allowed in each channel.&lt;BR /&gt;&lt;BR /&gt;&lt;UL&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;before July 25th 2023&lt;/STRONG&gt;, check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-newsletter-based-on-a-message-nbsp-template/ta-p/10643" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;If you joined Sinch Engage &lt;STRONG&gt;from July 25 2023 onwards, &lt;/STRONG&gt;check &lt;A href="https://community.sinch.com/t5/Campaigns/Create-a-campaign-from-a-WhatsApp-template/ta-p/12158" target="_blank" rel="noopener"&gt;this article to learn more.&lt;/A&gt;&amp;nbsp;&amp;nbsp;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Thu, 20 Jul 2023 17:58:38 GMT</pubDate>
      <guid>https://community.sinch.com/t5/Campaigns/Message-type-freeform-message-and-message-template/ta-p/10029</guid>
      <dc:creator>camila_pelizaro</dc:creator>
      <dc:date>2023-07-20T17:58:38Z</dc:date>
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