https://community.sinch.com/t5/Billing-Pricing/How-can-I-prevent-my-account-from-getting-blocked/ta-p/7167 <DIV class="lia-message-template-content-zone"> <P>An account can get blocked when all the available credit has been used up. A low balance warning email is sent before the account gets blocked. To prevent the account from getting blocked, please make a payment when the ‘low balance warning’ email is received.</P> <P>&nbsp;</P> <P>To ensure you receive the low balance warning emails, please get in touch with your Account Manager. The e-mail ID of your Account Manager can be found at the bottom right<SPAN>&nbsp;</SPAN>of your invoice or in the<SPAN>&nbsp;</SPAN><A href="https://community.sinch.com/t5/Build-Dashboard/Who-is-my-account-manager/ta-p/9668" target="_blank" rel="noopener">Account Settings</A><SPAN>&nbsp;</SPAN>section of the Sinch build dashboard.</P> </DIV> Tue, 14 Jan 2025 11:23:42 GMT Purva_Jain 2025-01-14T11:23:42Z https://community.sinch.com/t5/Billing-Pricing/How-can-I-prevent-my-account-from-getting-blocked/ta-p/7167 <DIV class="lia-message-template-content-zone"> <P>An account can get blocked when all the available credit has been used up. A low balance warning email is sent before the account gets blocked. To prevent the account from getting blocked, please make a payment when the ‘low balance warning’ email is received.</P> <P>&nbsp;</P> <P>To ensure you receive the low balance warning emails, please get in touch with your Account Manager. The e-mail ID of your Account Manager can be found at the bottom right<SPAN>&nbsp;</SPAN>of your invoice or in the<SPAN>&nbsp;</SPAN><A href="https://community.sinch.com/t5/Build-Dashboard/Who-is-my-account-manager/ta-p/9668" target="_blank" rel="noopener">Account Settings</A><SPAN>&nbsp;</SPAN>section of the Sinch build dashboard.</P> </DIV> Tue, 14 Jan 2025 11:23:42 GMT https://community.sinch.com/t5/Billing-Pricing/How-can-I-prevent-my-account-from-getting-blocked/ta-p/7167 Purva_Jain 2025-01-14T11:23:42Z