Customize My analytics

murilo_barros — Fri, 20 Jan 2023 09:31:57 GMT

The My analytics view is a great way to focus on and follow exactly what matters to you.

When you first come to My analytics, the view is empty. You can add tables and charts to it in two ways:

Create a custom chart

To create a custom chart:

Go to Analytics > My analytics.
At the bottom of the view, click the Create custom chart button.
A dialog opens.
In the Source field, select what you want the chart to show:
- Messages
- Conversations
In the Action field, select if you want to see analytics on sent or received messages or conversations.
In the Name field, enter a name for your chart.
Click Create.
The system saves your chart and displays it in My analytics.

Use the buttons on the top right corner of the custom chart to switch the way:

numbers are counted:
- Single values only shows numbers for each interval.
- Accumulated values shows numbers summed up from previous intervals.
numbers are shown:
- Bar graph is made up of bars of different lengths.
- Line graph is made up of points connected by lines.

To add a predefined table or chart as a favorite:

Go to Analytics > All analytics.
At the top right corner of the table or chart, click the star button .
The system adds the table or chart to My analytics.

To remove a chart or table that you no longer need, at the top right corner of the table or chart you want to remove:

on predefined charts or tables, click the star button
on custom charts, click the trash can button
The system removes the table or chart.